Downloads & Refunds
Some of our products are delivered by Internet download only.
After your purchase has been approved, we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty-four (24) hours to complete. Once your order has been processed, we will send you a confirmation email using the email address you provided on our order form.
This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.
Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads, we will not tolerate download abuse. We reserve the right to terminate your access to our download servers when deemed necessary.
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download, we generally offer no refunds.
If you change your mind before we send the email/your electronic purchase receipt, we will happily issue you a refund upon your request. Please note the determination of whether a download is refundable is based on when the email is SENT from WaddyBooks Online, and not determined by when the customer receives the email, reads the email, opens the email, or replies to the email.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.